Development
SaaS development services
We turn a customer workflow into software people sign up for. We help you define the first useful version, then build the product around how customers use it and what they pay for. You own the product; your customers get access to it. SaaS means software your customers use online, usually by subscription. An MVP, a minimum viable product, is the smallest version that is useful to a real customer.
A first version with a clear job: the customer workflow and the features needed to complete it.
A cost you can read: building the product and running it are two different costs.
A product you own: the source code, product accounts and instructions for operating it.
What you get
At handover you have:
- An MVP plan with a main customer task and a list of what comes later.
- Sign-up and account access, with roles for the people who use the product.
- A plan for keeping each business's data separate if several businesses share the service.
- Subscription rules and the payment connection in the estimate.
- Imports and outside connections that have been checked for the first release.
- Test results for the main workflows, plus backup and operating instructions.
We plan public product pages separately from the application behind sign-in. Search preparation belongs on those public pages. Screens behind sign-in stay out of search and need access controls instead. If the estimate includes customer acquisition pages, we define their GA4 events before the build.
What the cost depends on
We estimate from the first workflow customers need to finish. Features without a clear user or purpose stay out of the MVP.
- Account types and what each role can see or change.
- Whether customers share an application or need separate environments.
- Subscription rules, plan changes and payment states.
- Imports and the quality of the source data.
- External services and what happens when a connection fails.
- Data separation checks and the backup setup.
- The operating handover and the support you need.
Hosting, payment processing and other service fees are outside costs and come on top of development. New product requirements get an updated estimate before work starts on them.
We answer every inquiry within one working day. The schedule depends on how clearly the first version is defined and when access to connected services is ready.
The product code and operating accounts are yours. We list licensed components and their terms at handover, along with who handles backups and incidents. Specialists from our side and contractors we know work on the product; CyberLab answers for the result.
What is included and what is not
Included
- Defining the MVP and the account model.
- Designing and building the customer workflow in the estimate.
- Subscription handling and integrations within the estimate.
- Checking access boundaries, payment states and the release process.
- Source code and an operating handover.
Not included
- Finding customers and validating demand for the product.
- Payment provider approval and your customer contracts.
- Cleaning historical data beyond the planned import.
- Hosting, outside subscriptions and ongoing technical support.
- Public marketing content, ongoing SEO and Google Ads management.
You set the commercial rules, such as plans and refunds. We list every open decision before it turns into development work.
When you need this
- Customers repeat a task you can deliver through an online product.
- You have tested the need and want an MVP people can use.
- A prototype needs customer accounts and subscription handling.
- Several businesses need the same workflow without seeing each other's data.
- An existing product needs a defined extension or a planned data import.
How the work goes
What you have after each step
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Step 1. Define the first customer task
You get an MVP plan and a list of assumptions. You explain who will use the product and bring what you know from prospective users.
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Step 2. Map accounts and subscriptions
You get the user flow, access rules and a proposed operating setup. You confirm what customers pay for and what happens when access changes.
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Step 3. Build the first version
You get a test product with the agreed connections. You review it using realistic customer records. We check failed payments and attempts to access another business's data.
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Step 4. Prepare the release and handover
You get test results, source code and operating instructions. You approve the release after checking the main customer task. At handover we write down who restores data and who responds to incidents.
How we can work together
Pick the form that fits the task. We suggest one after the first conversation.
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Consultation or audit
For when you want a second opinion on a plan, a system or a quote before you commit. You get a written review with recommendations and an estimate of the next step.
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Fixed-scope project
This works when the requirements can be written down before work starts. You get the agreed scope for the agreed price. Anything new goes through an updated estimate first.
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Time and materials
For when the scope will change as you learn, as with research or a new product. You pay for the time spent, and we review the plan with you as the work goes.
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Support after launch
Your system is already live and needs updates, fixes and monitoring. We agree a monthly arrangement and a list of what it covers.
Need developers who work on your product every month? See the dedicated development team.
Platforms and tools we work with
React, Vue or Next.js for the product, Node.js, Laravel, .NET (C#) or Go for the server. PostgreSQL, MySQL and Redis. Hosting on AWS, Azure, Google Cloud or Hetzner.
We choose the platform from the task, and the list shows what we use most often.
Who this is for, and when it is too early
The product makes sense once you have a defined customer problem and someone responsible for product decisions. If the need is still an assumption, start with research or a smaller test before committing to a full product.
If a ready service covers the workflow, buying access may be enough. If only your employees need a browser tool, web app development may be a better fit. A SaaS product needs decisions about customer access and ongoing operation as well as features.
Subscribe to a service or build your own SaaS?
| Option | When it fits | What to settle first |
|---|---|---|
| Subscribe to existing software | You need a tool for your own business and its standard workflow fits | Data export, integrations and the limits of the subscription |
| Build your own SaaS | You want to offer customers a product you control | The first paid workflow, account boundaries and responsibility for running it |
An MVP limits the first release, but it still needs working access controls and a recovery plan.
Working with clients in other countries
- Contract and NDA. You sign a contract with CyberLab.Team OÜ, a company registered in Estonia, before work starts. If you need an NDA, we sign it before you share confidential data.
- Invoices in euros. We invoice in euros from an EU company with a VAT number.
- Languages. We work in English, Ukrainian, Russian and Polish.
- Calls and replies. We hold calls at hours agreed with you and reply to messages within one working day.
Frequently asked questions
Product and MVP
Are we buying a subscription or commissioning a product?
What belongs in a SaaS MVP?
Can the MVP start without paid subscriptions?
Accounts and access
What does multi-tenancy mean for our product?
Can a customer have several staff roles?
What happens after a failed subscription payment?
Data and connections
Can new customers import their existing records?
What if an outside service stops responding?
Who is responsible for backups?
Operating the product
Which expenses continue after the product is built?
Can we add new subscription plans later?
Who decides what goes into the next release?
Related services
- Web app development: browser tools without a subscription product model.
- Software product development: a defined product, from planning to release.
- DevOps services: release automation and operating handover.
- Technical SEO: search work for public product pages.
Describe what customers would use your product to do
Tell us about the workflow and the first version you have in mind. Talking is free, an estimate of cost and scope follows, and we reply within one working day.
Discuss your projectTelegram @cyberlabteam · WhatsApp +48 668 155 303 · info@cyberlab.team