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CyberLab.Team

Reports and dashboard

See what was done, and what it cost

Once a month each location gets a report. The dashboard holds the work history, the chat with your manager, documents and invoices.

See the prices

"What did we pay for this month?"

The monthly report lists what was checked, changed, published and answered for each location, and what the manager recommends next.

Work hidden in email threads

The team records its work in the dashboard history, per location, with the date. So the record does not depend on one person's inbox.

Invoices scattered across branches

Each serviced location is billed separately, and all the invoices sit in the same dashboard with the payment history and documents.

What the manager does

  • Prepares the monthly report: basic on Start, extended on Business and Pro, with a section on the advertising for Pro.
  • On Business and Pro, adds the competitor analysis of the location where it was run in that period.
  • Holds a quarterly consultation with you on Business and Pro to agree the next steps.
  • Answers questions in the dashboard chat within the first-response time of the package.

What stays with you

  • The dashboard itself, free, with all locations, serviced or not.
  • Every report, document and invoice, downloadable at any time.
  • Permissions: what the team may do on each profile, adjustable whenever you need.

How it works in practice

At the end of the month the owner of two cafes opens one report per location: which posts went out, which reviews got a reply, what changed in the details, and what the manager suggests for next month. Each location's invoice sits next to it in the dashboard.

Limits and honesty

Reports describe the work done and the state of the profile as Google shows it. We do not compare you with other clients, do not invent benchmarks, and do not present Google's statistics as the result of our work.

Frequently asked questions

What is in the basic and the extended report? +
The basic report lists the work done for the location in the period and what is recommended next. The extended report adds the state of the profile, the content and review activity, and a snapshot of the competitive environment.
Where do I see invoices? +
In the dashboard, under documents, with the payment history. Each serviced location is billed separately and gets its own monthly invoice.
Can my colleagues use the dashboard? +
Yes. The dashboard is for your company, and you decide who from your side takes part. Changes to packages are confirmed by your authorized representative.
Does the dashboard cost anything? +
No. Nothing in the dashboard is paid for separately; you pay only the monthly service packages of serviced locations.

We will suggest a package for each of your locations.

Tell us about the business and what you need. A manager replies within one business day and suggests a package for your location.

Discuss my profile

We work on Business Profiles under Google's rules for agencies. What to expect from an agency, Google explains in Tips for working with third parties to manage your Business Profile.